FAQs

Q: If I want to add additional items to my order, how can I do that?

A: If you were a backer on Indiegogo, we are transitioning to our Shopify platform where you can add additional items to your order and pay the difference. We will combine items into a single shipment when possible, though a small shipping fee may apply to account for the added weight.

Q: Will additional cables or layouts ordered be packaged with my original order?

A: We aim to consolidate your additional items with your original order into one shipment for convenience. However, this may not always be possible due to logistical constraints, which could result in a separate shipment.

Q: Are there any differences between the White (Candy) and Black (Noir) versions of the Octopus Arcade Stick?

A: The only difference is the color of the base unit, buttons + ball top, and the default OctoPlate; the White (Candy) version comes with a grey default OctoPlate, while the Black (Noir) version comes with a black one. All other components and features are the same.

Q: What is the current shipping timeline for the Octopus?

A: The first batch of Octopus Arcade Sticks are scheduled to ship in July 2024. We will keep our backers updated on any changes to the shipping schedule.

Q: Which 3 OctoPlates do backers get?
A: Octo on Grey or Black background, Pink Graffiti, and Clear.

Q: What cables do I get with my order?

A:

Cable Type

Compatible Systems

Indiegogo Backers

Indiegogo InDemand (from 19 Jan 2024)

Website Orders

Available for Purchase

USB

PS3, PS4, PS5 (fight games), Switch, Xbox 360, PC, Steam Deck, Mister FPGA, RetroPie, X-Input devices

Dreamcast

Dreamcast

Neo Geo SuperGun

Neo Geo AES, SuperGun

Saturn

Saturn

Xbox

Xbox

 

Additional Cables NES, PC Engine, TurboGrafx 16, SNES, Mega Drive/Genesis, PS1/2, N64, GameCube.