FAQs

Q: If I want to add additional items to my order, how can I do that?

A: If you were a backer on Indiegogo, we are transitioning to our Shopify platform where you can add additional items to your order and pay the difference. We will combine items into a single shipment when possible, though a small shipping fee may apply to account for the added weight.

Q: Will additional cables or layouts ordered be packaged with my original order?

A: We aim to consolidate your additional items with your original order into one shipment for convenience. However, this may not always be possible due to logistical constraints, which could result in a separate shipment.

Q: Are there any differences between the White (Candy) and Black (Noir) versions of the Octopus Arcade Stick?

A: The only difference is the color of the base unit, buttons + ball top, and the default OctoPlate; the White (Candy) version comes with a grey default OctoPlate, while the Black (Noir) version comes with a black one. All other components and features are the same.

Q: What is the current shipping timeline for the Octopus?

A: The first batch of Octopus Arcade Sticks are scheduled to ship in July 2024. We will keep our backers updated on any changes to the shipping schedule.

Q: Which 3 OctoPlates do backers get?
A: Octo on Grey or Black background, Pink Graffiti, and Clear.

Q: What cables do I get with my order?

A:

Cable Type	Compatible Systems	Indiegogo Backers	Indiegogo InDemand (from 19 Jan 2024)	Website Orders	Available for Purchase
USB	PS3, PS4, PS5 (fight games), Switch, Xbox 360, PC, Steam Deck, Mister FPGA, RetroPie, X-Input devices	✅	✅	✅	✅
Dreamcast	Dreamcast	✅	✅		✅
Neo Geo SuperGun	Neo Geo AES, SuperGun	✅			✅
Saturn	Saturn	✅			✅
Xbox	Xbox	✅
Additional Cables	NES, PC Engine, TurboGrafx 16, SNES, Mega Drive/Genesis, PS1/2, N64, GameCube.				✅